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Humaneering® International provides three types of coaching to address a variety of needs: traditional one-to-one coaching, shadow coaching and peer coaching.
One-to-one coaching targets executives and key individuals who want to increase their value to their company.
Together, we determine the capabilities and background required to meet your needs, then select the right coach from among our coaching associates to meet those needs. See Traditional One-to-One Coaching, below, for a description of the three phase Humaneering® process that provides the developmental support you need.
Shadow coaching Designed both for individuals and small groups of "trainees," this coaching is targeted toward those who need to develop or increase capability with specific "hands-on" skills.
Humaneering® uses a six-step model for shadow coaching. The coach and coachee work together, off and on the job, to learn, develop, then refine specific hands-on skills. Each step may be repeated more than once, depending on the learner and the complexity of the skills involved.
Shadow coaching is ideal for developing "soft skills" such as facilitation, problem-solving, training, public speaking, process improvement, etc. See Shadow Coaching, below, for a description of this Humaneering® process that builds specific skill capability.
Peer coaching to "raise the bar"... By creating and sharing clear behavior/performance expectations, you'll raise the bar for your entire organization. Humaneering® teaches and transfers to your leaders and staff a process for creating a dynamic peer coaching environment.
First Humaneering®, then your own staff (see Shadow Coaching, below) facilitates groups of peers in coaching themselves. This group begins by identifying the necessary standards and expectations required to implement company strategy and achieve goals. They then agree on what these standards look like in action, using the standards as the basis for group agreement on assessment of individual employees.
As a side-effect of the process, the group is also practicing how they can give feedback to employees that supports employee growth. The process closes with guidelines for avoiding the typical feedback that demotivates. See Peer Coaching, below, for a description of this process to develop shared expectations across your department or company that will drive you to higher performance.
Traditional one-to-one coaching This coaching targets executives and key individuals who want to increase their value to their company.
Together, we determine the capabilities and background required to meet your needs, then select the right coach from among our coaching associates to meet those needs. Humaneering® uses a three phase process to provide the developmental support required.
Phase I: Identify individual needs Start with a best-in-class, profitability-based assessment instrument, then follow up with targeted interviews with the individual, related managers and peers. Create a report identifying individual strengths, opportunities and development options.
Phase II: Generate development plan Talk with individual and manager separately, then jointly, to debrief, discuss development options, and create development plan. Include the right combination of training, on-the-job activities and one-on-one discussions to support the individual's move from knowing to effective doing.
Phase III: Implement plan Arrange training and on-the-job activities. Follow up with regular one-on-one discussions (typically, three months of two-hour meetings every other week, in person and/or by phone).
Designed both for individuals and small groups of "trainees," this coaching is targeted toward those who need to develop or increase capability with specific "hands-on" skills.
Humaneering® uses a six-step model for shadow coaching. The coach and coachee work together, off and on the job, to learn, develop, then refine specific hands-on skills. Each step may be repeated more than once, depending on the learner and the complexity of the skills involved.
Shadow coaching is ideal for developing "soft skills" such as facilitation, problem-solving, training, public speaking, process improvement, etc. 1. Coach or other subject matter expert orients/trains coachee 2. Together, coach and coachee observe the skill in action, then discuss observations 3. Coach and coachee plan, perform and debrief the task together, with the coach in the lead role 4. Coach and coachee plan, perform and debrief the task together, with the coachee in the lead role 5. Coachee and coach plan the task; coachee performs the task with the coach observing; coach and coachee jointly debrief performance 6. Coachee plans and performs the task, then debriefs performance with coach
Peer coaching to "raise the bar" By creating and sharing clear behavior/performance expectations, you'll raise the bar for your entire organization. Humaneering® teaches and transfers to your leaders and staff a process for creating a dynamic peer coaching environment. First Humaneering®, then your own staff, facilitates groups of peers in coaching themselves. The group first identifies the necessary standards and expectations required to implement company strategy. They then discuss what these standards look like in action, using the standards to agree on assessment of individual employees. During the process, the group learns and uses language that will help them in giving feedback to individual employees. At the conclusion of the process, the group reviews guidelines for giving individual feedback that supports employee growth while avoiding the demotivation typically associated with anything other than glowing performance feedback. This process consists of these five steps. 1. Agree on requirements and definitions 2. Review behavioral examples 3. Agree on standards 4. Individually rate examples on spreadsheet 5. Discuss best practice and threshold examples to ensure common interpretation of standards and validate ratings. This process also improves participants' skill in providing feedback.
The resulting shared expectations drive your department and company to higher performance. The result? A fully implemented strategy and improved financial outcomes. Contact Humaneering® for more information and to arrange the coaching your company needs, to take your next step toward improved financial outcomes.
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For more information, contact info@humaneering.com,
call us at 864-271-1630, or visit us at
135 S. Main Street, Greenville, South Carolina 29601
