Construction

Case Study

Creating Effective Client-Contractor Working Relationships

Situation

This complex $369MM project included significant budget contingency, due to a large number of unknowns. The contractor and client determined that huge construction cost and schedule overruns were likely to consume the contingency and more. An immediate mitigation plan was required.

Opportunity

Driving for a quick, cost-effective solution, both the contractor and client believed that close and continuous alignment between site contractor and client staff was imperative. Nothing less than a hand-in-glove contractor/client relationship was essential to address barriers and mitigate risks.

Proposed Solution

Align focus of the contractor and client staff on common goals. Assure that all embrace a similar accountability system (i.e., common metrics).

Action

Worked with contractor and client to assess attitudes, barriers and opportunities. Used outcomes of assessment to develop plan and processes to increase focus on common goals. Created common incentive structure for both the contractor and client project staffs, using common metrics that focused both groups on cost, quality, schedule and safety.

Results

Contractor and client staff were highly motivated to identify and quickly address barriers and resolve problems. Now tied at the hip, the members of this integrated team continuously identified ways to improve work processes in order to speed construction and reduce cost.

The project was delivered…

well below budget
on time
with all quality requirements satisfied
while generating client savings well above client senior management expectations

How Can HUMANEERING^® Help You?

· Focus all your people – from your front line to your back office – on doing the right things right to drive costs down and profits up?

The HUMANEERING^® Approach

HUMANEERING International brings you 22 years of international experience helping companies engage their workforce. We customize our proprietary tools and processes to address your business needs. We measure our success by your financial success – and we'll even guarantee your financial success.

Additional Opportunities

HUMANEERING is committed to growing your financial success through your people. Services include assessment (organization, group/team and individual), gainsharing-based incentive design and administration, and outcome/people-focused consulting.